Bet-at-home.com Review 2020
In this bet-at-home.com review, we’ll examine one of the oldest betting sites Europe has to offer. Founded in Austria in 1999, this betting site has survived the ups and downs of two decades in internet gambling.
Today, the site provides casino games, sports betting, live dealers, virtual sports and a poker room. On top of that, it has a sizable bet-at-home.com casino bonus and new player bonus.
|bet-at-home.com review||Our rating|
|Software & navigation||4/5|
Welcome Bonuses – 3/5
This bet-at-home.com review found that the website provides several new customer welcome offers. They’re a fairly standard feature with most online gambling operators to attract new players. At the moment, you can choose between a bet-at-home.com casino bonus, a sports betting bonus and a poker bonus.
The bet-at-home.com casino bonus for new customers is a rather sizable £1,000 offer. Most casino bonuses match your deposit by 100%, but the bet-at-home.com casino bonus doesn’t. Instead, it’s a mere 50% deposit match.
To get the full £1,000 bonus, you’ll need to deposit £2,000. Moreover, the bet-at-home.com casino bonus is subject to wagering requirements. It sits at 30x, which is about average in the industry. Additionally, the bet-at-home.com casino bonus has a minimum deposit of £500.
This isn’t the only bet-at-home.com casino bonus available, though. The site facilitates a better option for players who are willing to settle for a smaller bonus. The alternative bet-at-home.com casino bonus provides a lower cap of £200 but matches your deposit by 100%. This option is preferable for players depositing less than £500.
Our bet-at-home.com review found that the sportsbook promotions are a tad lacklustre compared to the casino. As a £200, 50% deposit-matching offer, the sports bonus is far less generous than the bet-at-home.com casino bonus.
Getting the full bonus requires a deposit of £400. Matching only 50% of your deposits, it’s not the most exciting sports offer on the market. The sports bonus has a rather low wagering requirement, at 4x. It’s low compared to both the bet-at-home.com casino bonus and sports bonuses in general.
Next in our bet-at-home.com review, we’ll take a look at the poker bonuses available. New customers making their first deposit for poker get an impressive £1,500 bonus. Unlike the bet-at-home.com casino bonus or the sports bonus, it’s a 100% deposit match.
Therefore, to get the full bonus, you’ll need to deposit at least £1,500. Clearing the bonus is achieved through earning Loyalty Points (LP). Players get LP when they pay tournament fees and cash game rakes. Playing £5 gets you 125 LP, which clears £1 of bonus cash. This wagering requirement is relatively easy to clear.
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Games Offer – 4/5
In this bet-at-home.com review, we found an ample selection of games available. There isn’t much variety in terms of providers, though, as NetEnt furnishes virtually all games. While NetEnt is one of the top developers in the business, some classic games from other providers are notably absent.
Our bet-at-home.com review found over 100 different video slots available, all provided by NetEnt. These include some of the most popular slots around, such as Starburst, Gonzo’s Quest, Blood Suckers, Narcos, Who Wants To Be A Millionaire, SteamTower and Dead or Alive.
The site includes a dozen different roulette games, all of them from NetEnt. American, French and European Roulette are all mobile-compatible. Eight different live roulette games are available, including Rapid Auto Roulette, Roulette Silver and VIP Live Roulette.
Blackjack fans will find plenty to keep them busy. These range from standard editions, like NetEnt’s classic Blackjack, to live options like Blitz Blackjack and Blackjack Platinum.
The casino includes a relatively small selection of card games. These include Casino Hold’em Poker, Jacks or Better, Double Up and Baccarat Professional Series.
The dedicated Live Casino section of the website provides five different live dealer games. These are Live Money Wheel, Live Roulette, Live Blackjack, Live Baccarat and Live Casino Hold’em. There are multiple tables for each game in the section.
The site is home to a handful of progressive jackpot slot games, such as Mega Joker, Imperial Riches, and Arabian Nights. Our bet-at-home.com review found that some jackpots can reach seven figures, though most are under six.
bet-at-home.com’s Promos – 0/5
The website has a rather scarce selection of promotions and bonuses beyond the welcome packages. There are no VIP programs or player loyalty rewards. Our bet-at-home.com review found no trace of any free spin offers or reload deposit bonuses.
In short, once you run through your bet-at-home.com casino bonus, you’ll hardly see any other promos coming your way.
bet-at-home.com Software/ease of Use 4/5
On the technical side, our bet-at-home.com review found it to be a robust platform, though not without its flaws. The website is compatible with all modern browsers, as well as with mobile devices. Games operate on Flash and HTML5 technology.
Mobile players who prefer using dedicated apps are in luck. In the course of our bet-at-home.com review, we found two different apps available. There’s a dedicated casino app and a dedicated sports app. The casino app has the same games as the desktop version. The sports app is ideal for betting on the go. Both feature Android & iOS versions.
The website is reasonably intuitive to explore, and finding your way about is simple. Games are also easy to use and include instructions on how to play and payout tables.
Information is readily available, such as detailed RTP tables that include every game. That said, the site feels somewhat slow to react, and can be unresponsive or laggy sometimes.
bet-at-home.com Payment Options 4/5
Our bet-at-home.com review found an ample range of payment options available for deposits and withdrawals. Customers can make payments using credit cards, instant online banking, EPS and several ewallet platforms.
These include GiroPay, Trustly, PayPal, Neteller and Skrill. Paysafecard and voucher deposits are also available, as well as traditional bank deposits. Minimum deposits are £10 for most payment methods, except for Paysafecard which has a minimum deposit of £5.
Accepted currencies include EUR and GBP; relatively few currencies for an internationally-focused betting site. No cryptocurrency payments are available.
Most payment methods are fee-free. However, there are exceptions. Only your first three bank transfers and first two Trustly each month are free. Additional transactions through these options carry fees of £5 each.
Customer Service 5/5
Our bet-at-home.com review found plenty of options for players to reach out to customer support staff. Polite and well-trained team members are available through live chat around the clock. Alternatively, you can reach out via email or telephone. Live chat tends to have the fastest response time.
The company also provides customer service through several social media platforms. Customers can send direct messages to its social media accounts and get in touch with administrative and support staff. bet-at-home.com has a presence on Facebook, Twitter, and Instagram.
Our Verdict 3/5
In our final estimation, this provider has several positive elements, but several shortcomings as well. On the positive side, it’s a well-established, trustworthy provider, working with a top industry developer. Many payment options are available, and customer support is top-notch. There are two different apps available, which is a big plus.
However, the game selection is somewhat limited, and a single provider means missing out on many popular titles. The interface, while intuitive, is slightly dated and can be unresponsive at times. The welcome bonuses are nothing to write home about, and there are no other promotions to look forward to either.
To claim the welcome bonus, you need to register for an account and select your desired bonus. You can only pick one; either sports, poker or casino. Having chosen a bonus, you’ll get a promo code to enter when making your first deposit. Afterwards, you’ll have to meet the rollover requirements, as stated in the terms and conditions.
|What we like||What we don’t like|
|Multiple payment options||Only one software provider|
|Great customer support||Relatively few casino games overall|
|Reputable operator with 20+ years of history||Unremarkable welcome bonuses and no other promotions to speak of|
To take advantage of the welcome bonus, register for a new player account and remember to use the promo code.