Casino.com Review 2020
For this Casino.com review, our expert team takes a detailed look at the online casino operator and what it offers. We take into account every possible angle and give you our honest opinion of Casino.com.
Below you’ll find a table with a general overview of the operator and a convenient link to its website. We also give Casino.com a rating for each section, compared to other major online casino providers.
|Casino.com Review||Our Rating|
|Software & navigation||4/5|
Welcome Bonuses – 4/5
One of the first things we look at in any online casino is its welcome promotion. Casino.com wastes no time in notifying new players of its welcome bonus and claiming it couldn’t be any easier to take advantage. At the time of this Casino.com review, we found only one welcome promotion available.
Our Casino.com review team discovered that the welcome offer consists of two parts. For the first part of the casino.com casino bonus, you’ll receive 20 free spins upon registering an account. The second stage awards a further 180 spins as well as a 100% deposit match of up to £100.
For the most part, we see similar welcome bonuses at other operators. The fact that you don’t need to deposit anything to qualify for the first 20 free spins was a nice touch from Casino.com. Before continuing with the deposit match bonus, you have to verify your identity. The welcome bonus is also not available to players using the iOS mobile application.
With any bonus, it’s vital to check the wagering requirements and terms and conditions. For this specific Casino.com casino bonus, you’ll need to deposit a minimum of £20. The maximum bonus awarded is £100. If your first deposit is higher, you’ll only lose out as you won’t receive a bigger reward.
Games Offer – 3/5
Our Casino.com review team found a total of 278 casino games. These include popular slots and jackpots, table games and also a live casino feature. We take a closer look at each section below.
Slots and Jackpots
Casino.com features 124 slots with game titles such as Lotus Heart, Legacy of the Wild, and White King. Our Casino.com review team also found 27 jackpot slots included in the operator’s list of slots.
Leprechaun’s Luck offered the highest jackpot of a whopping £1,913,563. Other jackpot titles include Grease, the full Age of the God’s series, and Land of Gold.
Our Casino.com review team loves table games, and the operator has something for almost anyone. You’ll find a total of 53 table games, featuring classics like blackjack, sic bo, roulette and craps. There are also plenty of variations of these games like European, French, and American Roulette.
One thing we noticed is that there’s a lack of poker at Casino.com, a disappointment for those looking to bluff their way to victory.
Just because you’re playing online doesn’t mean you don’t enjoy the presence of another person. Thankfully, Casino.com has you covered with its collection of 30 live casino games. Its primary focus is on blackjack and roulette, but you can also find a live version of hi-lo, hold ‘em, and baccarat.
Minimum bets on some live casino games go as low as £0.5, while the maximum limit is £10,000.
Casino.com’s Promos – 3/5
Casino.com doesn’t just think about new players when it comes to promotions. Our Casino.com review team found a total of six bonuses available for regular players. These Casino.com casino bonuses feature for a limited time and so may change depending on when you read our review.
Drops & Win
This Casino.com casino bonus comes in the form of a cash giveaway of up to £2,000,000. Stake the minimum amount required on a specific game every week to take part in this tournament. To earn more prizes you need to play every week and try to climb up the tournament rankings.
Gold Card Happy Hour
To qualify for this Casino.com casino bonus, all you have to do is play at the live blackjack table during happy hour. Happy hour starts every Tuesday, Wednesday, and Thursday at 8 pm (GMT). This Casino.com casino bonus awards you the chance of drawing a gold card that rewards up to £5,000 in cash.
Two for Tuesdays
Every Tuesday, Casino.com players can claim £5 and five free spins when playing on selected slots. This Casino.com casino bonus requires you to deposit a minimum of £20 alongside the promo code and wager it three times.
Claim up to 50 free spins with this Casino.com casino bonus when you deposit £100 or more every Friday. A minimum deposit amount of £20 is required, awarding five free spins. It’s worth noting that the spins are only applicable to the Legacy of the Wild slot.
Beat the Dealer
This daily Casino.com casino bonus is simple. First, claim this Casino.com casino bonus in the promotions section and play at the live blackjack table. You can win £500 if you get three blackjacks in a row. Four blackjacks in a row will give you £1,000.
This Casino.com casino bonus is for die-hard roulette fans. Register for the promotion, and select number seven anytime you play. Casino.com offers up to £100,000 if you land on the number seven, seven times in a row.
Casino.com Software/Ease of Use – 4/5
Our Casino.com review team found the operator’s technical requirements straightforward. It requires you to install Flash Player for games to work correctly. Casino.com’s platform is web-based, allowing you to access its site on any web-enabled device.
The registration process for an account at Casino.com takes a few minutes to complete. Before you can begin playing, however, you’ll have to verify your account. This means providing Casino.com with either a copy of your passport, driver’s license, or ID card. Additionally, you have to supply a copy of your utility bill or bank statement to confirm your address.
Navigating through the Casino.com website is simple, even for those new to its platform. You’ll find the main sections and the live casino feature listed at the top of the screen. The search function also makes it easier to find specific game titles or filter by the software providers.
For those who prefer playing on a mobile device, Casino.com provides a mobile application that follows a similar design to its desktop version. The dedicated app is available on both iOS and Android devices.
Casino.com Payment Options – 3/5
Casino.com offers thirteen different payment methods. There’s no mention of a minimum deposit amount required, and processing times are usually instantaneous. Withdrawals can take up to 72 hours to reflect in your account.
Our Casino.com review team found the following payment options for both deposits and withdrawals:
- Bank Transfers
- Citadel Instant Payments
There’s no mention of fees for the options listed above. Some payment methods are excluded from Casino.com casino bonuses, so make sure your choice is supported before redeeming.
Customer Service – 3/5
Our Casino.com review team found a decent amount of customer support options. There is a toll-free UK telephone number, an international number, and an email option. Additionally, Casino.com provides 24/7 customer support.
One feature we’d like to see soon is a live chat option, even if the waiting time for calls is short. Also, there is an online FAQ section for those who prefer finding the answer to their question independently.
Our Verdict – 3/5
To wrap up our Casino.com review, we liked the two-stage welcome bonus that awarded free spins without needing to deposit first. There’s also a good selection of rewards for regular players. Compared to other major online casino providers, Casino.com features a limited amount of games in all categories.
It offers a variety of payment methods, allowing you to pick the most convenient option for your particular needs. It could provide a bit more clarity on payment requirements like deposit and withdrawal limits and applicable fees.
Overall, we found Casino.com to provide a trustworthy and stable online casino that can only get better with time. We give Casino.com an overall score of three out of five.
What We Like
- No deposit welcome bonus
- Wide variety of payment options
- 24/7 customer support
What We Don’t Like
- Welcome bonus and other promotions not available on iOS devices
- No clarity on fees and terms for all payments