Grandivy.com was founded in 2015 and is managed by its parent company, White Hat Gaming Limited. It has an assortment of games with attractive bonus promos that seriously rival its competitors in the gambling world. 

Its sleek, user-friendly website and the extensive list of games successfully recreate a casino-like atmosphere. This grandivy.com review will provide insight into its betting processes and rate its performance. You can check out our brief overview below and then keep reading for our in-depth analysis

Grandivy reviewOur rating
Welcome offer3/5
Games Offer4/5
Other Promos3/5
Software & navigation4/5
Payment Options3/5
Customer Service2/5
OVERALL RATING3/5

 

Welcome Bonuses – 3/5

£1,500 Welcome Bonus

Grandivy.com presents new applicants with a welcome bonus of £1,500 on joining. To qualify for the bonus, you’re required to pay a minimum deposit of £20. The grandivy.com casino bonus is available in select European countries, such as Malta, Sweden and the UK. Potential customers can register on the website and will need to deposit funds to activate their account.

Once activated, you’ll receive the welcome bonus and can start playing. Grandivy.com has a win limit of £250,000 per spin. While this is good news, we’re only marginally impressed because the deposit amount is higher than its competition, such as the Yeti Casino, which only requires £10.

Vip Benefits Program

There are Exclusive VIP loyalty programs available. These provide some fantastic benefits and are a good reason for checking out grandivy.com. 

The VIP benefits include:

A personal account manager – Once you make the VIP list, grandivy.com assigns you an email address and account manager. You can then communicate directly with the manager for support and queries.

Same-day withdrawals – Regardless of payment method, you can withdraw funds on the same day without any withdrawal limit.

Exclusive cashback offers – As a valued member, there are cashback rewards available, along with seasonal loyalty gifts. 

Birthday cash bonus – You’ll receive complimentary rewards on certain occasions, such as a birthday cash bonus, event invitations and other tailor-made offers. 

Private tournaments – You’ll have access to tournaments that are held specifically for VIP members. 

Games Offer – 3/5

Grandivy.com has betting options that you can find in any traditional gambling environment, providing the full casino experience online. Ranging from card games to slot machines, it features a wide variety of choices for gamblers. There are also two live blackjack and roulette games, that draw lots of members to its tables. The game selections include 14 live games, 29 jackpot, ten video poker, 515 slots and 79 table games, which we think is quite a large selection.

What’s more, there are many more games available. Regrettably, we can’t elaborate on the featured games, as the website doesn’t give a detailed description.

Grandivy.com Promos – 3/5

There are three grandivy.com casino bonus promos offered to members. Most of the promos come attached with strict conditions. These conditions are frequently updated. Currently, wagering is 35x the total deposit, bonus money and free spins. 

Before withdrawing funds, you need to wager on games until you’ve used up the bonus promo. You should note that all games do not contribute to the wagering requirements. The maximum bet accepted, while the bonus is in play, is £5, which you should keep in mind before venturing in. 

Based on our grandivy.com review, we think you should carefully check the promos and read the website terms and conditions to ensure you have a pleasant gambling experience. Here’s what we found out for you: 

First Deposit

There’s a 100% match on the grandivy.com casino bonus of up to £300. To get the bonus, you’ll need to make a minimum deposit of £20. The maximum bet is £5 and requires wagering a total of 35x the deposit and bonus. Starburst also provides 25 complimentary spins with your first deposit, and the wins are limited to 100. 

Second Deposit

With this option, there’s a 25% match on the grandivy.com casino bonus of up to £800. It also requires a minimum deposit of £20 and has an identical bet limit of £5. The wagering total remains the same too. Aloha Cluster Pays gifts you 50 spins for your trouble and also has a winning limit of 100.

Third Deposit

Here, there’s a 50% match on the grandivy.com casino bonus of up to £400. The usual minimum deposit of £20 applies, and the bet limit and wagering total remain unchanged from the first and second deposit promos. Gonzo’s Quest provides you with 25 spins for opting to utilise this promo, with maximum wins remaining at 100.

Grandivy.com Software/Ease of Use – 4/5

Our grandivy.com review shows that the primary software used is Net Entertainment, which is explicitly designed for instant play. There’s a selection of alternative software programs available, which we think is necessary to accommodate the extensive list of casino games on grandivy.com

Software programs include:

  • Microgaming
  • Thunderkick
  • WHG
  • ELK Studios
  • Multicommerce
  • Two by Two Gaming
  • Aristocrat
  • Leander Gaming
  • NYX

There’s a mobile app available on Google Play Store for convenient gameplay. It allows players easy access to the online casino regardless of their location.

Grandivy.com + Payment Options – 3/5

Our research found that it takes up to 48 hours to withdraw winnings, which has reduced our grandivy.com opinion somewhat. There’s no mention of how long the process takes, yet sources suggest you’ll need an additional 24 hours to process your winnings.

Our grandivy.com review reports that withdrawals are limited to £5,000 per week, with minimum withdrawals of £30. It has a secure site with encryptions and SSL certificates.

Here are the banking options available:

  • Credit/Debit cards 
  • Neteller 
  • Trustly
  • Klarna
  • Interac
  • Paysafecard 
  • Bank transfers
  • Paypal

Customer Service – 2/5

Based on the 67 grandivy.com reviews we researched, only 13% scored its customer service as excellent, and the majority of 74% gave it a poor rating. It has received a poor ranking of only 2.1 stars on Trustpilot. Players can make contact with the customer support department via live chat or email.

Our research suggests that potential customers have difficulty in connecting with the company, which seems to be the standard grandivy.com opinion of existing and former members. Our in-depth study has found that this lack of communication and support from the company is not a recent development.    

Our Verdict – 3/5

Grandivy.com has established an online gambling world that showcases a vast selection of casino games. There’s a myriad of gaming options, and the grandivy.com casino bonus promos do an excellent job of enticing customers. The VIP loyalty program, in particular, does a good job in retaining its valued members

Its mobile app is convenient, easy to access and navigate. Moreover, its software presents an enormous range of betting options. The secure website has top-notch anti-fraud software which enables customers to gamble safely.

Our grandivy.com review has noticed some details that may waylay customers, though. For example, the restrictions on betting from non-European countries and the lack of information on games might turn away some people. Furthermore, there’s no clarity on the withdrawal processing period, and the grandivy.com casino bonus promo is for new members only. 

The minimal reviews are abysmal and do not inspire confidence in the casino’s customer service. While it makes up for it in many other aspects, this operator presents an unreliable image to potential consumers in our grandivy.com opinion.

What We Like

  • Wide range of games
  • Numerous software programs
  • Secure SSL site
  • Multiple payment options
  • Variety of grandivy.com casino bonus promos
  • Convenient Mobile app 
  • VIP loyalty programs

What We Don’t Like

  • Poor reviews
  • Hard-to-reach customer department
  • Limited information on featured games
  • Restricted to European countries
  • Withdrawal process period undetermined
  • The grandivy.com casino bonus is strictly for new members