Grandivy.com was founded in 2015 and is managed by its parent company, White Hat Gaming Limited. It has an assortment of games with attractive bonus promos that seriously rival its competitors in the gambling world.

Its sleek, user-friendly website and the extensive list of games successfully recreate a casino-like atmosphere. This online betting site review will provide insight into its betting processes and rate its performance. You can check out our brief overview below and then keep reading for our in-depth Grand Ivy Casino review.

Grandivy review Our rating
Welcome Offer 3/5
Games Offer 4/5
Other Promos 3/5
Software & Navigation 4/5
Payment Options 3/5
Customer Service 2/5
OVERALL RATING 3/5

 

Grand Ivy Casino Welcome Bonuses – 3/5

There is a competitive Grand Ivy Casino welcome bonus for new players. We break it down below.

£1,500 Welcome Bonus

Grand Ivy Casino presents new applicants with a welcome bonus of up to £1,500 on joining. To qualify for the bonus, you’re required to pay a minimum deposit of £20 and it breaks down like this:

  • First Deposit: 100% Match Bonus Up to £300 + 25 Bonus Spins on the ‘Starburst’ slot game
  • Second Deposit: 25% Match Bonus Up to £800 + 50 Bonus Spins on the ‘Aloha Cluster’ slot game
  • Third Deposit: 50% Match Bonus Up to £400 + 25 Bonus Spins on the ‘Gonzo’s Quest’ slot game

Terms and Conditions: 18+. One bonus offer per player. Minimum deposit £20. Max bonus bet is £5. Bonus spins on selected games only and must be used within 72 hours. Winnings from Bonus spins credited as bonus funds and capped at £100. Bonus funds must be used within 30 days otherwise any unused bonus shall be removed. Bonus funds are 100% match up to £300 with 25 spins on Starburst on your 1st deposit, 25% match up to £800 with 50 spins on Aloha Cluster Pays on your 2nd deposit, and 50% match up to £400 with 25 spins on Gonzo’s Quest on your 3rd deposit. Bonus funds are separate to Cash funds, and are subject to 35x wagering the total bonus & cash. Only bonus funds contribute towards any wagering requirements. Terms apply

Grand Ivy Casino Games Offer – 3/5

Grand Ivy Casino provides the full casino experience online. Games range from card games to slot machines with a wide choice for users. There are also two live blackjack and roulette games, that draw lots of members to its tables.

The game selections include 14 live games, 29 jackpot, 10video poker, 515 slots and 79 table games, which we think is quite a large catalogue.

Grand Ivy Casino Promos – 3/5

The promos don’t stop with the welcome offer. There are plenty of ongoing Grand Ivy Casino promotions as well as a VIP program. Here they are:

Win £30,000 Cash This Year at Grand Ivy Casino

Players can follow the requirements to gain a spot in the draw. At the end of the year, Grand Ivy Casino will pick a winner of the £30,000 cash prize.

Terms and Conditions: 18+ Existing players only. Promotional Periods 8 Feb – 31 Jan. Minimum deposit of £1,000 in any month during Promotional Period required to earn Points. £1,000 wagered = 1 Point. 1 Ticket = 500 Points. Points and tickets not carried forward from one Promotional Period to the next. 1 random winner per draw. Prize is £30,000 credited to your casino cash account. Winner must claim prize within 2 weeks of draw. Full Terms apply. 

Grand Ivy Casino VIP Program

There are is an exclusive Grand Ivy Casino loyalty program available on the site. The VIP benefits include:

  • Personal Account Manager: Once you make the VIP list, Grand Ivy Casin assigns you an email address and account manager. You can then communicate directly with the manager for support and queries.
  • Same-Day Withdrawals: Regardless of the payment method, you can withdraw funds on the same day without any withdrawal limit.
  • Exclusive Cashback Offers: As a valued member, there are cashback rewards available, along with seasonal loyalty gifts.
  • Birthday Cash Bonus: You’ll receive complimentary rewards on certain occasions, such as a birthday cash bonus, event invitations and other tailor-made offers.
  • Private Tournaments: You’ll have access to tournaments that are held specifically for VIP members.

Grand Ivy Casino Software/Ease of Use – 4/5

Our Grand Ivy Casino review shows that the primary software used is Net Entertainment, which is explicitly designed for instant play. There’s a selection of alternative software programs available, which we think is necessary to accommodate the extensive list of casino games on grandivy.com.

Software programs include:

  • Microgaming
  • Thunderkick
  • WHG
  • ELK Studios
  • Multicommerce
  • Two by Two Gaming
  • Aristocrat
  • Leander Gaming
  • NYX

There is also a Grand Ivy Casino mobile app available on Google Play Store for convenient gameplay. It allows players easy access to the online casino regardless of their location.

Grand Ivy Casino Payment Options – 3/5

Banking is an important part of any online casino. Our research found that it takes up to 48 hours to withdraw winnings, which isn’t the quickest. There’s no mention of how long the process takes, yet sources suggest you’ll need an additional 24 hours to process your winnings.

Our Grand Ivy Casino review reports that withdrawals are limited to £5,000 per week. There is a minimum withdrawal of £30 and the site has encryption and SSL certificates.

Here are the banking options available:

  • Credit/Debit cards
  • Neteller
  • Trustly
  • Klarna
  • Interac
  • Paysafecard
  • Bank transfers
  • Paypal

Grand Ivy Casino Customer Service – 2/5

There are multiple reasons why users will have to contact customer support at an online casino. The Grand Ivy Casino customer support team offers support via live chat or email.

There are some issues with the site’s customer support. Our research suggests that potential customers have difficulty in connecting with the company. We found that this lack of communication and support from the company is not a recent development.

Our Verdict – 3/5

Grand Ivy Casino has established a site that showcases a vast selection of casino games. There’s a myriad of gaming options, and the Grand Ivy Casino bonus promos do an excellent job of enticing customers. The VIP loyalty program, in particular, will please loyal members. Its mobile app is convenient, easy to access and navigate. Moreover, its software presents an enormous range of betting options. T

Our Grand Ivy Casino review has noticed some details that may worry some customers. For example, the restrictions on betting from non-European countries and the lack of information on games might turn away some people. Furthermore, there’s no clarity on the withdrawal processing period.

There are some poor reviews that will not inspire confidence in the casino’s customer service. There are some good features with Grand Ivy Casino but the negatives outshine them.

What We Like

  • Wide range of games
  • Numerous software programs
  • Secure SSL site
  • Multiple payment options
  • Variety of grandivy.com casino bonus promos
  • Convenient Mobile app
  • VIP loyalty programs

What We Don’t Like

  • Poor reviews
  • Hard-to-reach customer department
  • Limited information on featured games
  • Restricted to European countries
  • Withdrawal process period undetermined
  • The grandivy.com casino bonus is strictly for new members