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From a generous welcome offer for their new customers, to an impressive range of betting markets being available on their sportsbook, you can see why Virgin Bet is heading in the right direction.

We’ll review them in more detail, whilst looking into various features of the bookmaker.

  1. Bet £10, Get £20 In Free Bets

    • Great range of betting options
    • Fantastic mobile app

    Bet £10, Get £20 In Free Bets

    18+. New members. £10 min deposit & bet on sportsbook, placed & settled at 1.5 min odds within 14 days of sign-up. Win part of E/W bets. 2 non-withdrawable £10 Free Bet Tokens: accept in 7 days, valid for 7 days from acceptance (ex. E/Ws & Multiples), stakes not returned. Click here for Rules & Exclusions. Bet Responsibly. BeGambleAware.org Full T&Cs
    • Great range of betting options
    • Fantastic mobile app
    Review Claim Offer

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Virgin Bet review Our rating
Welcome Offer 4/5
Betting Markets 5/5
Odds 5/5
Live Betting & Streaming 4/5
Mobile app 5/5
Payment options 3/5
Customer service 4/5
OVERALL RATING  4.5/5

Virgin Bet Welcome Bonuses

Virgin Bet are offering new customers with £20 in free bets if they bet £10 after signing up with the bookmaker. The qualifying bet of £10 must be placed on minimum odds of 1.5 (½) in order to receive the £20 in free bets.

It is important that customers meet the qualifying criteria, otherwise they won’t receive the bonuses. The qualifying criteria of the welcome offer is relatively simple to meet, and even if your qualifying bet is to lose, then you’ll be awarded with £20 in free bets.

It’s a solid sign-up offer and is likely to attract new customers to the site. Especially when there aren’t any wagering requirements. As some state that the funds must be wagered a certain amount of times before any funds can be withdrawn to the customer’s chosen withdrawal method.

Check out our dedicated page to Virgin Bet bonus codes for more.

Virgin Bet Bonus Terms and Conditions

18+. New members. £10 min deposit & bet on sportsbook, placed & settled at 1.5 min odds within 14 days of sign-up. Win part of E/W bets. 2 non-withdrawable £10 Free Bet Tokens: accept in 7 days, valid for 7 days from acceptance (ex. E/Ws & Multiples), stakes not returned. Click here for Rules & Exclusions. Bet Responsibly. BeGambleAware.org Full T&Cs

Virgin Bet Betting Markets/Available Sports

When it comes to betting markets on Virgin Bet you’ll be hard-pushed to find a bookmaker that offers more for their customers throughout the sporting calendar. Virgin Bet covers plenty of sports to wager funds on and with in-depth markets such as statistical-based markets, they’re certainly ahead of some of their competitors.

A good example of Virgin Bet having more in-depth betting markets is that they offer markets such as how many offsides a team will have during a match, as well as whether they’ll have a certain amount of possession, which puts Virgin Bet above some of their competitors when it comes to football in particular.

They cover popular sporting events such as

  • football
  • tennis
  • cricket
  • rugby union
  • horse racing

They also offer betting markets on more obscure events such as handball, volleyball and Gaelic hurling to name a few.

To find the list of sports that are available to bet on for Virgin Bet customers, they simply have to scroll through the list which is displayed on the left-hand side of the desktop version of their website (as pictured below).

Streaming and Live Betting

Virgin Bet covers a considerable range of sports to wager funds on through their live betting service. Some of the sports include football, tennis, darts, cricket and horse racing to name a few. There are plenty of markets to choose from in many of those sports.

Virgin Bet’s live betting service is clearly visible for their customers to access either on their mobile app or desktop version of the site. It’s easy to navigate your way around each different sport that is covered, which helps users find exactly which sport they’re looking to wager funds on.

Live streaming is also available on Virgin Bet. Although it’s important to remember that not all events are covered due to broadcasting rights for events such as the Premier League and Champions League.

Compared to some of their competitors, Virgin Bet doesn’t cover as many in-play events, with the likes of bet365 offering more sporting events through live streaming. Virgin Bet has a dedicated streaming section listed in their ‘In-play’ feature, which clearly displays all of the events that are currently being live streamed through their website.

Virgin Bet Review

Virgin Bet Odds

When it comes to odds, Virgin Bet certainly holds its own when comparing it to many of their competitors.

An example of this are the odds they’re offering of 29/20 on Azerbaijan to beat Luxembourg in a recent World Cup Qualifier. Whilst bet365 offered slightly better odds at 6/4, Virgin Bet offered better odds than Sky Bet at 11/8.

Naturally the odds are subject to change, but they’re certainly remaining competitive in the market.

Prices were correct as of 4:00 pm, 8th November 2021.

Cheltenham 2022

As a regular for Cheltenham Festival offers, Virgin Bet is unsurprisingly among the top operators again in 2022. With specials on the Prestbury Cup, top jockey and Rachael Blackmore to win the Champion Hurdle, they have plenty of opportunities for punters.

Find out all you need to know about the Virgin Bet Cheltenham on our dedicated page.

Virgin Bet Mobile App

Virgin Bet’s mobile app is a useful way for their customers to access plenty of the features from the desktop version of the website. These include things such as making deposits and withdrawals, accessing their promotional offers, making customer service enquiries and placing and keeping track of any in-play betting markets.

Users with an Android device can download the Virgin Bet mobile app through the Google Play Store, whilst iOS users can access it from the App Store.

Virgin Bet Payment Options

Virgin Bet’s payment options are one of the weaker areas of the bookmaker, which is something they should look at improving at the earliest of opportunities, but they do cover the basics when it comes to payment options being available.

The following payment options are available for Virgin Bet customers:

  • Visa Debit
  • Mastercard Debit
  • PayPal

Compared to their competitors, Virgin Bet has some work to do moving forwards, otherwise it’s likely that some customers will go elsewhere to a bookmaker that accepts their chosen method of payment.

Payment options such as Skrill, Neteller, Bank Wire and Apple Pay aren’t accepted through Virgin Bet, which does come as a surprise, especially since they’re popular payment methods with other bookmakers.

Virgin Bet doesn’t charge any additional fees to their customers who are looking to deposit funds into their accounts, with a minimum deposit of £5 being required through all the valid payment methods available. Although you’re only allowed a maximum deposit of £10,000 for Visa and Mastercard Debit, whilst PayPal’s maximum deposit is £5,500.

All of Virgin Bet’s payment options have a minimum withdrawal of £10, whilst the maximum amount that is available to be withdrawn is £10,000 for Visa and Mastercard Debit, and £5,500 for users using PayPal.

All withdrawals are typically processed within 1-3 days after the request has been made by the customer, although those processing times can differ depending on which bank they use.

Virgin Bet Customer Care

Virgin Bet has many ways that their customers can contact them if they are to encounter problems. The following ways are available for users to contact Virgin Bet:

  • Email – [email protected]
  • Telephone – +44 808 169 7700
  • Live Chat
  • Twitter – @VirginBetHelp

Virgin Bet’s ‘Contact Us’ section of the website isn’t the clearest to find, as their contact methods aren’t visible. This isn’t the best way to start when a customer is looking to find a solution to a problem.

Their response times on social media through Twitter are relatively swift, which will be pleasing to hear. Email is another popular way for their users to contact the bookmaker, although response times usually come between 1-3 days after the customer has made an inquiry.

Live Chat is likely to remain the most popular method of contact for customers with Virgin Bet, as they’re more responsive and often provide users with a swift solution to any problems.

Virgin Bet Review: Our Verdict – 4.5

There are plenty of reasons to sign up with Virgin Bet, with their generous sign-up offer being one of those, alongside the impressive range and depth of the betting markets that they have available to their customers throughout the sporting calendar.

However, there are some drawbacks which should certainly be addressed in the future. These could see potential new customers sign-up with competitors, which is far from ideal for the brand.

The lack of payment options are the main concern. Their customer service response times are also something that can also be improved moving forwards.

In conclusion, Virgin Bet has got plenty going for them. With impressive sign-up offers and plenty of betting markets. But there is still room for improvement.

What we like What we don’t like
Impressive welcome offer Lack of payment methods
Solid range of in-depth betting markets Customer service could be improved
Very user-friendly mobile app