Having only launched 2019, Virgin Bet has wasted little time in establishing itself as one of the UK’s premium online betting sites. Every household in the British Isles is familiar with this brand, but our Virgin Bet review puts the spotlight firmly on its sportsbook.

From welcome offers and ongoing promotions to sports coverage, markets and odds, we analyse each aspect of this site to see if it’s up to scratch. Of course, you can check it out for yourself – and claim the welcome offer while you’re at it – using the button below. However, continue reading down the page if you want to find out what our experts think.

  1. Bet £10, Get £20 In Free Bets

    • Great range of betting options
    • Fantastic mobile app

    Bet £10, Get £20 In Free Bets

    18+. New members. £10 min deposit & bet on sportsbook, placed & settled at 1.5 min odds within 14 days of sign-up. Win part of E/W bets. 2 non-withdrawable £10 Free Bet Tokens: accept in 7 days, valid for 7 days from acceptance (ex. E/Ws & Multiples), stakes not returned. Click here for Rules & Exclusions. Bet Responsibly. BeGambleAware.org Full T&Cs
    • Great range of betting options
    • Fantastic mobile app
    Review Claim Offer

We review all UK betting sites with the same criteria, so you can trust the consistency of our results. This Virgin Bet review takes a good, long look at this bookmaker and examines its strengths and weaknesses. Our final Virgin Bet opinion is based on a variety of factors, which we’ll go through below.

Virgin Bet review Our rating
Welcome Offer 4/5
Betting Markets 5/5
Odds 4/5
Live Betting & Streaming 4/5
Mobile app 5/5
Payment options 3/5
Customer service 3/5
OVERALL RATING  4/5

Virgin Bet Welcome Bonuses – 4/5

Betting sites use welcome offers to attract new customers to their platform. Virgin Bet sticks with this tradition by offering punters a Bet £10, Get £20 in Free Bets deal. This gives you the opportunity to build up your bankroll right from the get-go.

Of course, there are no guarantees; free bet offers, such as this one, are only profitable if you pick some winning bets. So, take your time in assessing the markets to see what value you can find.

Read the full Virgin Bet bonus code review here.

Virgin Bet Bonus Terms and Conditions

Terms and conditions are part and parcel of sports betting bonuses. As part of this complete Virgin Bet review, we got out our fine-tooth comb to inspect the small print of this welcome bonus. These are the main points you need to know about.

  • This bonus is only available to brand new customers. Must be located in GB. 18+.
  • A minimum first deposit of £10 or more is required to activate the offer.
  • You must place a qualifying bet of £10 or more in the sportsbook at odds of 1/2 (1.50) or greater within 14 days of registering your account. If you place a multiple bet, the odds must be 1/100 (1.01) per selection.
  • Once your qualifying bet has been settled, you’ll receive two x £10 free bet tokens.
  • The free bets must be used within seven days.
  • You can only use the free bets on singles, doubles, trebles and accumulators. System bets are not eligible.
  • No stakes are returned on winning free bets.

Claim Here

From the experience of our Virgin Bet review team, we can confirm that this welcome offer is fair and competitive with other bonuses. Something that stands out, in particular, is the low prices on placing an accumulator qualifying bet. With some savvy punting (and a bit of luck), you can minimise the risk on your real-money stake.

Virgin Bet Betting Markets/Available Sports – 5

Now our Virgin Bet review can get to the heart of the matter: sports. It doesn’t matter how impressive a bookie’s odds or promotions are if there aren’t many sports to bet on.

As you would expect from a bookmaker for British punters, horse racing and football lead the line-up of sports. However, the SBTech-powered platform doesn’t cut any corners on international action either. In total, there are more than 25 sports listed with a wide variety of events for each.

  • American football
  • Aussie rules
  • Baseball
  • Basketball
  • Boxing
  • Cricket
  • Darts
  • eSports
  • Futsal
  • Golf
  • Ice hockey
  • MMA
  • Rugby league and union
  • Tennis

Virgin Bet also offers opportunities to bet on Politics and ‘Specials’. When we checked the latter option, it opened up wagering on the TV show Britain’s Got Talent, among other markets. Furthermore, this bookie provides a selection of virtual sports betting options, including football, horse racing, and greyhounds.

Market depth is absolutely vital these days, and Virgin gives a good account of itself in this respect. Premier League football matches are stacked with well over 100 unique match markets. There’s also plenty of choices if you wish to bet on NFL, NBA, MLB, darts and tennis.

Unfortunately, the horse racing markets are standard, with win, EW, forecast and tricast bets being all that is available. This is undoubtedly an area that Virgin Bet could strengthen in our eyes.

As for the main bet types (open to all sports and activities), there are singles, multiples (doubles and trebles), accumulators, and a plethora of system bets, like Lucky 15s, Trixies, Canadians, and Yankees. So more than enough options in this sector.

Virgin Bet Odds – 4

As mentioned above, Virgin Bet uses the SBTech sportsbook. While this is a quality product, it does make the site feel rather generic with several other brands in this industry. By that we mean, it has the same sports, markets, and built-in features.

However,  each betting site can set itself apart by giving improved odds over its rivals. In this respect, Virgin Bet is competitive.

As an example, on the Premier League fixture between Burnley and Wolves, Virgin Bet is offering 2.25 on Wolves to win, whereas bet365 has Wolves priced at 2.20. Both firms have the draw at 3.10, but for Burnley to win, Virgin Bet is 3.70 compared to 3.60 at bet365.

Naturally, betting odds change all the time, but it’s fair to say this site holds its own with the best in the business.

Streaming and Live betting with Virgin Bet – 4

As one would expect from an online sportsbook, Virgin Bet offers its customers a host of live betting options. This is a big plus toward the overall rating.

When we checked, we found the following sports covered:

  • Football
  • Tennis
  • Basketball
  • Darts
  • Baseball
  • Beach volleyball
  • Cricket
  • eSports
  • Handball
  • Ice Hockey
  • Snooker and pool
  • Table tennis
  • Volleyball

Out of all these, the only one with video in the Virgin Bet live streaming section was tennis, with coverage of the UTR Pro Tennis East Coast US Series. However, if you are a horse racing enthusiast, you’ll be pleased to know that all UK and Ireland, plus a growing selection of international races are streamed live every day.

The broadcast was good-quality for us with our high-speed internet connection, but we could imagine lower-speed connections may suffer from lagging and buffering. Live streaming terms also clearly state that delays and interruptions may be possible.

In-play betting is also available directly from the Virgin Bet live streaming section (excluding horse racing) – all a player needs to do is click on a match, and it’ll open up wagering options and odds.

As with the main sports section, the focus is on football, with over 20 football matches listed. When we checked what was available for the purpose of our Virgin Bet review, we found the following games/leagues covered:

  • Estonia – U19 League
  • Finland – Kolmonen
  • Germany – Regional League Playoff
  • Moscow – Friendly
  • Iran – Azadegan League
  • Italy – Lega Pro Play Off
  • Latvia – Virsliga
  • Poland – First Division
  • Russia – Premier League
  • Turkey – 1. Lig
  • Assorted eSport games

Virgin Bet Mobile App – 5

Our Virgin Bet review can report that the bookie has a mobile app available through Google Play as well as the Apple App Store.

Compatibility

The Virgin Bet mobile app is compatible with phones running Android version 5.0 and up, as well as iPhone 9, iPad, and iPod Touch.

Graphics / user-friendliness

The mobile version of Virgin Bet uses the same colour scheme (red, white and dark grey) as the parent site, and isn’t graphic-intensive, which means it loads quickly. Also, the general layout follows the same structure as the website.

The main difference is that a sticky menu replaces the website’s sidebar menus, meaning navigation between sports/sections is quick and easy. Everything is listed in the central section of the app, and can be easily scrolled down and accessed.

Features

Everything you can do on the main website is available on the mobile app. This includes Virgin Bet odds and Virgin Bet live streaming. There’s also a handy Tools section, where players can see (and set) deposit limits and a reality check.

The latter feature is especially welcome, as it causes the app to trigger a pop-up notification every so often letting you know how long they’ve been playing. As a prop for responsible gambling, our Virgin Bet opinion favours this kind of tool.

Virgin Bet Payment Options – 3

Here’s where our Virgin Bet opinion dips a little, as the only payment methods covered by the bookie (for deposits and withdrawals) are:

  • Visa Debit
  • MasterCard Debit
  • PayPal

Our Virgin Bet review has a to knock a few points off for this small selection. On the one hand, even though most people have a Paypal account, given that many online gambling sites now cover a vast choice of options (from other e-wallet services to cryptocurrencies) it’s disappointing that Virgin Bet hasn’t followed suit.

On the plus side, Virgin Bet never charges fees for deposits. The minimum deposit amount for all methods is £5, with debit cards having a maximum limit of £10,000 and Paypal £5,500. Deposits are also instantaneous, which is an advantage.

Our Virgin Bet review discovered that money can only be withdrawn into the account used to make deposits, which is fairly standard. There’s a minimum withdrawal limit of £10 for all payment methods, with a maximum limit of £10,000 for debit cards and £5,500 for Paypal.

Withdrawals typically get processed within 24 hours, although it can take up to 3 days for the money to then appear in your account if you’ve used a debit card. After the processing period, money should appear in your Paypal account practically instantly.

Withdrawals can’t be cancelled, which we’ve found is true for other bookies, but not all of them. Still, not having the option to do this is also something that lowers our overall Virgin Bet opinion.

Virgin Bet Customer Care – 3

As part of compiling this Virgin Bet review, we took a look at the available customer support options.

  • Email: [email protected]
  • Phone: +44 808 169 7700
  • Live Chat via the site
  • Social media: tweet @VirginBetHelp

No specific hours of operation or response times are listed, so we looked online at customer reviews to see what players had to say. Unfortunately, we found that only 26% of reviews were marked as ‘excellent’, with a worrying 54% rating Virgin Bet as ‘bad’.

From these reviews, we found that the biggest complaint against Virgin Bet was that people considered the customer service “non-existent”. Some reviews also had comments related to terrible odds and accounts being closed for no apparent reason.

As you might expect, a fair portion of the excellent reviews directly contradict these complaints. Thus, we feel that our Virgin Bet opinion should be squarely in the middle, but with the caveat to be mindful.

Virgin Bet Review: Our Verdict – 4.3

In concluding our Virgin Bet review, we took all of the above factors into account to form a final Virgin Bet opinion. There is a lot to like about Virgin Bet. We focused on the sportsbook, but if you feel like a change or fancy a spin on a few slots, the casino section of Virgin Bet is worth a go.

Back to the sportsbook, though. Our Virgin Bet review discovered that the range of available sports is exceptional. Some players might be disappointed that there’s little else outside of sport to gamble on, but we don’t consider that a negative in our Virgin Bet opinion.

We weren’t impressed by the limited choice of payment methods Also, the negative customer reviews we found online affected our rating, as many companies live or die by their customer service.

However, overall, our Virgin Bet review was very impressed. The bookie has a professional, sleek design to its website and mobile app, an incredible range of betting options, and loads of choice for sports.

Finally, while the welcome bonus is a very worthwhile offer. Deposit a minimum of £10 and receive £20 as free bets, to use on any sport.

What we like What we don’t like
Attractive welcome offer Lack of payment methods
Astounding choice of sports Poor customer service
Very user-friendly mobile app Welcome offer only available for UK residents