Betsafe Casino Review 2020
Betsafe Casino launched in 2006 and is one of many casinos owned and run by the BML Group. The casino is licensed by the Malta Gaming Authority and the UKGC, catering primarily to the European gambling market.
In our Betsafe Casino review, we’re going to look at the welcome offers, betting markets, odds, the mobile application and customer service.
|Betsafe review||Our rating|
|Live betting & streaming||3.5/5|
Betsafe Casino Welcome Bonuses:
While Betsafe Casino offers welcome bonuses for new players, UK punters can only access the casino and poker offers, not the sportsbook’s bonus. Here’s our Betsafe Casino review of the available welcome offers.
Casino Welcome Bonus
New casino players are rewarded with cash spins for the Starburst, Moonshine Riches, Book of the Dead, Jumanji and Bonanza slots. Depending on your deposit amount, you’ll receive more generous rewards. Depositing £25 will earn you 25 spins, while deposits of £200 earn you 200 spins.
Note that certain payment methods exclude you from the offer, so make sure to read the T&C’s carefully. You have three days to use your free spins, and you’ll only receive them after playing through your deposit.
Poker Welcome Bonus
The poker welcome offer, while generous, is only available in Euros. That said, players can receive a 100% deposit match up to €1,000. Make sure that you register your poker alias before you claim the offer, or you won’t qualify.
Betting Markets / Available Sports:
A quick count for our Betsafe Casino review revealed just over 30 different betting markets, not all of which are sports. According to the sportsbook, the most popular are European football, mixed martial arts, tennis, esports and table tennis.
However, players can also wager on favourites such as American football, boxing, cricket, Formula 1 racing and tennis. A fun feature is the addition of political betting. If you want to place a wager on Boris Johnson’s exit date, for example, you might still be able to get a bet in.
Betsafe Casino Odds:
To get an idea of this bookie’s odds, we’ll take an example from its sportsbook: the match between Manchester City and Newcastle. The odds are obviously in City’s favour, with odds of 3/25. A draw is set at 10/1, with Newcastle’s victory set at the long odds of 18/1.
If you were to wager £10 on City, you could walk away with a minor £1.20 in profit. A winning wager on Newcastle would net you a profit of £180, while a draw would be worth £100.
In general, the Betsafe Casino odds are very competitive when compared to those of other bookies. Boxing, tennis, MMA and cricket seem to offer some of the best returns, with European football not too far behind.
The Betsafe Casino odds for most other sports, such as ice hockey, horse racing and US football tend to stay on average with most other bookmakers. That said, the odds for US football aren’t the best, but that makes sense, considering that it’s not a key part of its target market.
A feature we liked was being able to switch between decimal, fractional and American odds. What we didn’t like while doing our Betsafe Casino review is the lack of any Best Odds Guaranteed or similar offers. Even with highly competitive odds, we would’ve liked to see a little something extra from the promotional section.
Streaming and Live Betting on Betsafe Casino:
The good news is that there’s both a Betsafe Casino live streaming and betting service available. The in-game betting options are quite varied and are available for several sports, including football, esports, tennis and more.
While there is a streaming service, we couldn’t find any streaming events when doing the review. To access the service, punters need to have an account and have placed a wager on the streaming event. If you’ve done that, you’ll have access to high-quality streams.
If you don’t have access to the Betsafe Casino live streaming service, you might still be able to view a basic animated recreation.
Betsafe Casino Mobile App:
In our Betsafe Casino review, we took an in-depth look at the available mobile application.
The Betsafe app is quite powerful, covering all its different services in one application. You can access the sportsbook, casino games, live casino, and poker tables, all in one conveniently native app.
The Betsafe app works on any iPhone, iPad, or iPod device that is running iOS 9.0 or newer. This version can be downloaded from the App Store and is about 70mb in size. The reviews on the app store are positive, but there are only two available.
The Android version of the application can only be downloaded from the website, and the .apk file size is 4.2mb. However, it will use data to get the full app once you select ‘install’.
If you’re not using an Android or iOS device, you can access the mobile version of the website.
Graphics / User-Friendliness
Like the website, the app is easy to navigate and use. The menu makes it easy to quickly access anything you need, while the sections themselves are easy to explore with a few simple swipes. The design is intuitive and well done, and new players shouldn’t have any issues using it.
The sportsbook offers live streaming of big events, allows you to ‘favourite’ the sports teams you want to follow, and has the same betting markets available. Similarly, the casino retains most of its features.
You’ll have access to over 300 mobile games, jackpot slots and virtual sports. You’ll also be able to join 45 live tables in four different languages, with HD streaming.
Betsafe Casino Payment Options: 4
As part of our Betsafe Casino review, we took a good look at the different payment options on offer.
The available deposit options are Visa, MasterCard, Skrill, Paysafecard, Neteller, Citadel Instant Banking and PayPal. Only the card deposit methods carry fees, ranging from 0% – 2.50%, while all the transactions should be instantaneous.
You can use any of the accepted currencies to make your deposit, except for Citadel and PayPal. For Citadel, you can use Euros, Pounds, or US Dollars, while PayPal deposits only work with the first two. Note that PayPal is only available to players from the UK and Germany.
Depending on which method and currency you use, the minimum deposit amount varies. Most minimum limits are set at £10, with only PayPal set at £20. The withdrawal options are almost the same, with Paysafecard and Citadel being excluded. Depending on your chosen operator, processing times can range from instant to five days.
Minimum transactions are set at £20, with PayPal set lower at €10. There are no maximum withdrawal limits listed, but Betsafe Casino does state that you can withdraw your entire balance. That said, there is a daily limit of €50,000 for any 24-hour period.
All the listed accepted currencies are EUR, GBP, CAD, SEK, NOK and USD, which suits its primarily European audience. We docked a point due to a multitude of poor customer reviews on Trustpilot that list a vast array of issues with withdrawals.
You can contact the team via live chat, available 24/7, email, or by requesting a call back via the website. For our Betsafe Casino review, we tested the support team and was connected to an agent in less than thirty seconds. Support is available in Spanish, German, Danish, Finnish, Swedish, Norwegian, English, Estonian, Latvian and Polish.
There’s also a detailed FAQ on the website that will likely answer most of your common questions. The only downside here is the player reviews claiming poor customer support. Other than that, we had an excellent experience with the service team.
Conclusion of Betsafe Casino Review
Betsafe Casino has been around for several years, and its experience shows. It offers excellent betting markets and odds, as well as a good variety of payment options. The customer service is also excellent, while the apps are almost deserving of top marks.
While the live streaming service isn’t bad, we were disappointed by the lack of available streams, as well as the heavy restrictions. The biggest con for us is the lack of a sportsbook bonus, and we hope to see it add a promotion in the future.
For our Betsafe Casino review, we award this bookie.