CasinoEuro has over 15 years of experience, making it one of the top online casinos in Europe. Although it’s a popular choice, we prefer to examine all of the betting sites features in full before making any commitments. 

In our CasinoEuro review, you can expect objective and fair ratings on its welcome offers, mobile app, payment options, and customer service. Let’s begin with a quick overview of its features:

William Hill reviewOur rating
Welcome offer4/5
Mobile App4.5/5
Payment options4.4/5
Customer service4.3/5
OVERALL RATING 4.3/5

 

CasinoEuro Welcome Bonuses – 4/5

The first section in our CasinoEuro review looks at its welcome bonus. If you’ve ever visited an online casino site, you’ll know that a welcome bonus is standard practice. CasinoEuro follows this trend by offering you three different welcome bonuses. Each offer rewards you with a specific number of free spins, depending on your deposit amount:

  • Deposit and wager £25 or more to get 25 free spins
  • Deposit and wager £100 or more to get 100 free spins
  • Deposit and wager £200 or more to get 200 free spins

Take note that you can only select one of these offers. If you have an idea of how much money you want to spend at CasinoEuro, you can adjust your initial deposit accordingly and take full advantage of the bonus. 

How to Claim the Welcome Bonus

Claiming your selected CasinoEuro offer is straightforward. Follow these steps:

  1. Visit the CasinoEuro website and create a new account if you’ve never played there before.
  2. Follow the registration prompts and enter your details.
  3. Make sure to click “opt-in” to accept any bonuses.
  4. Verify your account and head over to the cashier section.
  5. Make your first deposit according to the bonus offer you want to use.
  6. Play through this deposit amount on the selected slots and receive your free spins.

Welcome Bonus Terms and Conditions

As expected, there are various terms and conditions attached to the welcome bonuses. Our CasinoEuro review team highly advises you to read these T&Cs for yourself. This way, you’ll fully understand what you are receiving.

Let’s examine the requirements for eligibility:

  1. You must be a new player at CasinoEuro that resides in the UK.
  2. Your first deposit can’t be via Skrill, Moneybookers, or Neteller.
  3. Your first deposit must include the entire amount of the bonus and not be part of cumulative deposits. 
  4. You need to opt-in to the welcome bonus during registration
  5. You must play through your deposit on the Book of Dead, Starburst, Jumanji, Bonanza, or Moonshine Riches slots to get the free spins bonus.

Next, we need to consider the terms and conditions of the offer. Firstly, your free spins are worth £0.10 a spin, and you can only play free spins on the Book of Dead.

You also have two weeks to claim the welcome offer, starting on the day of your account registration. Once you have received your free spins, you will need to play them within the five day expiry period. 

Lastly, our CasinoEuro review team was pleased to discover that there are no wagering requirements on free spins winnings. This means that you can withdraw your bonus winnings as soon as you’ve played through the whole bonus. 

Welcome Bonus – Our Verdict

If you’re an avid slots fan or enjoy the selected free spins games, the welcome bonus can likely benefit you. Otherwise, it’s not worth it if your eyes are on another game. Additionally, if you do choose to claim the bonus, you can take advantage of no wagering requirements. It’s also easy to redeem, but players with smaller budgets might dislike the higher than average minimum deposit.

Apart from the welcome offer, you can also find regular promotions on the CasinoEuro website. These promotions include daily jackpots, cash drops, competitions, and more.

CasinoEuro Mobile App – 4.5/5

CasinoEuro has a free app available for download on Android and iOS devices. It features a similar look and feel to its desktop site, along with the same capabilities. This means you can access your account, claim bonuses, manage payments, contact customer support, as well as play your favourite games. 

Compatibility

The CasinoEuro app is compatible with Android and iOS devices. Unfortunately, Windows users can’t download the app, but they can use their mobile browser to access the site. 

Apple users can visit the App Store and search for CasinoEuro to download the app. Your device must operate on iOS 9.0 or higher. 

The download process is a little different for Android users. This is because the app isn’t available in the Google Play Store. Follow these steps to download the CasinoEuro app:

  1. Go to Settings – Security. Turn on Unknown Sources
  2. Visit the CasinoEuro site and click on the mobile app tab. 
  3. Select the download for Android.
  4. Your device may give you a warning. Click OK to continue the download and install the app.

The CasinoEuro Android and iOS downloads are safe and secure. Additionally, they meet the same safety standards as its website’s security, so you don’t have to stress about your account being compromised. 

Graphics

CasinoEuro has designed an app that specifically caters to mobile devices. This means it’s easy to navigate the app with a few simple taps. It runs smoothly and efficiently while featuring high-quality graphics. Our CasinoEuro review team was particularly impressed with the app’s quick loading times

CasinoEuro Payment Options – 4.4/5

Let’s examine the accepted payment methods in our CasinoEuro review. As of April 2020, credit cards are not allowed at online casinos anymore due to UKGC regulations.

At this casino, you can make deposits and request withdrawals using the following options:

  • Visa 
  • Mastercard
  • Skrill
  • Moneybookers
  • Neteller
  • Bank transfer
  • Paysafecard
  • PayPal
  • Trustly
  • Ecopayz 

You can check which options are available to you by logging in to your account and clicking “Deposit.” Additionally, you should try to conduct all transactions using the same payment method.

CasinoEuro doesn’t charge any fees on your payments, but your chosen payment provider could. If you want to avoid extra costs, check with your bank. 

The minimum and maximum deposit and withdrawal vary for each payment option. For accurate and up-to-date information, you can check these amounts for your specific method in the cashier page. 

Our CasinoEuro review team found that bank transfers and Trustly offered the lowest withdrawal at £10, while Visa and Entropay had a minimum withdrawal of £20. The minimum deposit is £10.

CasinoEuro accepts payments in British Pounds, US Dollars, Swedish Krona, Euros, Norwegian Krone, Polish Zloty, and Czech Koruna

CasinoEuro Customer Service – 4.3/5

The final aspect to consider in our CasinoEuro review is the customer support. You can contact a customer service agent in four ways:

  • Live chat
  • Email
  • Telephone
  • Social media

The live chat response time is advertised to be less than 30 seconds, which is rather impressive. Unfortunately, we weren’t able to test this out as the service was down at the time of writing our CasinoEuro review. 

The telephone option is facilitated by requesting a callback, which takes less than an hour to receive. Additionally, you can also send an email or contact CasinoEuro via their social media pages. 

The overall consensus is that agents are friendly and informative. You can choose from English, Finnish, Swedish, German, Spanish, and Polish.  

CasinoEuro Verdict – 4.3/5

Although the CasinoEuro welcome offers are limited to specific slot games, they have no wagering requirements. So, it can be beneficial to redeem these offers if you’re planning on playing the specified slots. 

A well-rounded mobile app boosts this online casino’s rating, while comprehensive payment methods and friendly customer support agents only back this rating up more. Our final score of CasinoEuro stands at 4.3/5, making this operator a reliable choice for online gaming.